SUPPORT QUERIES

The beauty of Upstream VoIP is its simple reliability, but sometimes you’ll need a little help, and that’s where our experts come in.


What happens when
the phones arrive?

The phones arrive set up, but we are at hand during office hours to answer your questions and provide support – helping you add features, configure settings or anything else you may need. For a fee the phones can even be pre-programmed with all your settings before being shipped out.


How do you handle
any issue we have?

Our servers are spread out geographically to keep you up and running even if there’s a problem at one site. IP phones are a self-contained device, which means there’s no extra networking hardware to go wrong – and since the system’s hosted in the cloud, support issues can usually be fixed remotely, getting you up and running as quickly as possible.


HAVE QUESTIONS WE’VE NOT ANSWERED?

At The VoIP People we know that changing your telephone system can be a big decision.  If you need the answers to help you make a more informed choice then please do give us a call.



Find our
Contact Details

If you’d like to talk to a member of the VoIP team then please get in touch using any of the contact details below.  We’ll be happy to talk to you about whether or not VoIP would be suitable for your business or tackle any technical issues you’re facing.


Phone

+44 1288 361522


Mails

info@voippeople.users21.interdns.co.uk


Address

Hele Mill, Marhamchurch, Bude EX23 0JA



Use our
Contact Form

If you’d rather complete our contact form then please do so below.  We aim to respond to all enquiries within 24 hours on working days and as physically quickly as possible.  We look forward to hearing from you and discussing how we can help.


Your Name

Your Email

Your Telephone

Your Message